Thank you for shopping at Hobbiesandbeyond. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.
1. Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. We do not process or ship orders on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates are provided at checkout and are based on the shipping method selected and the destination address. Please note that delivery times are estimates and are not guaranteed.
3. Shipping Methods
We offer the following shipping methods:
Shipping options and carriers may vary depending on the destination and the size/weight of the order.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Hobbiesandbeyond is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
Hobbiesandbeyond is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. Incorrect Shipping Address
It is the customer’s responsibility to provide an accurate and complete shipping address. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If an order is returned to us due to an incorrect address, the customer will be responsible for the additional shipping charges to reship the order.
8. Lost or Stolen Packages
If your package is lost or stolen, please contact the shipping carrier to file a claim. We will assist you in any way we can, but we are not responsible for lost or stolen packages.
9. Shipping Restrictions
We currently ship to [List of Countries]. Please note that certain products may be subject to shipping restrictions based on the destination country.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at [Your Contact Email Address].
